Po Box 2092, Werribee, Victoria, Australia - 3030

+61 412516364

Privacy Policy

Hands-On Agile Coaching Pty Ltd (HAC)

Last Updated: 20-Feb-2026

Hands-On Agile Coaching Pty Ltd ("HAC", "we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, social media platforms, and training programs.

1. Information We Collect

We may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Country of Residence
  • Professional Background
  • Payment Information (processed securely via third-party providers)
  • Information voluntarily submitted via forms, WhatsApp, Telegram, or email
2. How We Collect Information

We collect information when you:

  • Fill out forms on our website
  • Submit Facebook or Instagram Lead Forms
  • Register for training programs
  • Contact us via WhatsApp, SMS, or email
  • Join webinars or demo sessions
  • Subscribe to Telegram or other community channels
3. SMS & WhatsApp Communication Consent

By submitting your information through our website or social media lead forms, you consent to receive:

  • SMS messages
  • WhatsApp messages
  • Phone calls
  • Emails

These communications may relate to:

  • Training program details
  • Demo session reminders
  • Enrolment updates
  • Payment reminders
  • Course-related notifications

Message frequency may vary. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP. We only contact individuals who have provided explicit consent.

4. How We Use Your Information

We use your information to:

  • Provide course information and support
  • Process enrolments and payments
  • Improve training programs
  • Provide career guidance and resources
  • Send updates about relevant programs
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Payment Processing

All payments are securely processed through trusted third-party providers (such as Stripe, Razorpay, or similar platforms). HAC does not store or retain your credit card details.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. International Data Transfers

As HAC serves students globally, your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place to maintain data protection standards.

8. Your Rights

Depending on your location (including UK and EU under GDPR), you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to data processing

To exercise these rights, please contact us at: [email protected]

9. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyse website traffic, and improve our services.

10. Contact Information

Hands-On Agile Coaching Pty Ltd (HAC)

Website: www.handsonagilecoaching.com

Email: [email protected]

Phone: +61 412 516 364